Privacy Policy
How we collect, use, and protect your information
Wherein Oman ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the 'Services').
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when using our Services, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information (profile picture, preferences)
- Payment information (when making purchases)
- Communication data (messages, feedback, support requests)
1.2 Location Information
With your consent, we collect precise location data from your device to:
- Show you nearby shops and offers
- Calculate distances to businesses
- Provide location-based recommendations
- Improve our Services
You can disable location services at any time through your device settings.
1.3 Automatically Collected Information
When you use our Services, we automatically collect:
- Device information (device type, operating system, unique device identifiers)
- Log data (access times, pages viewed, app crashes)
- Usage data (features used, searches performed, offers viewed)
- IP address and general location
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To deliver the features and functionality of our app
- Personalization: To show you relevant offers and recommendations based on your location and preferences
- Communication: To send you notifications about deals, updates, and respond to your inquiries
- Analytics: To understand how users interact with our Services and improve user experience
- Security: To detect and prevent fraud, abuse, and security issues
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
We may share your information in the following circumstances:
- With Vendors: When you redeem an offer, we share necessary information with the vendor to process your redemption
- Service Providers: We work with third-party service providers who assist us in operating our Services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and employee training
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide you with our Services
- Required by law or for legitimate business purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Location: Disable location services through your device settings
- Notifications: Manage push notification preferences in the app
To exercise these rights, contact us at privacy@whereinoman.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@whereinoman.com
Wherein Oman
Muscat, Sultanate of Oman